gerakan Casino & Sportsbook Data Care
This page describes what we collect when you use gerakan and how we keep that data protected. When you register, verify your account, deposit funds, or place bets on Liga 1, Piala AFF, Champions League, or live-dealer games, we handle your personal information according to strict policies. Our goal is transparency—you know what we collect, why we collect it, and how we use it.
We at gerakan collect only the information necessary to verify your identity, process payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and deliver our platform. We do not sell your data to marketers or advertisers. We encrypt all sensitive information and keep it separate from public systems. If you have questions about how we handle your data, our English-language support team can explain any aspect of this policy.
This privacy policy applies to all users of the gerakan platform, regardless of whether you access us through a web browser, mobile app, or other device. It describes our data practices, your rights, and how to contact us if you have concerns.
What we collect and why
We at gerakan collect information in three categories: identity information, payment information, and activity information. Identity information includes your full name, email address, phone number, date of birth, nationality, and government ID details (when you upload ID for verification). We collect this to comply with Know Your Customer (KYC) regulations and to prevent fraud. Payment information includes your bank account number or e-wallet details, transaction history, and deposit/withdrawal records. We use this to process transactions and reconcile your account balance. Activity information includes your login history, game selections, bet amounts, and session duration. We use this to detect suspicious activity, help you recover your account, and improve platform performance.
We collect this information only when you provide it directly—during registration, account verification, or when you make a deposit or withdrawal. We do not collect information passively beyond standard web analytics (page views, device type, browser type). We do not install tracking pixels or use cookies to track your behavior across other websites.
How we use your data
We use your identity information to verify your account and comply with regulatory requirements. We use your payment information to execute deposits and withdrawals through DANA, e-wallet, mobile banking, and bank transfers. We use your activity information to detect fraud, investigate account recovery requests, and help our support team assist you.
We do not use your data for marketing or third-party purposes without your explicit consent. We do not share your identity or payment information with other gaming platforms, advertisers, or data brokers. The only exceptions are: (1) payment processors and banks that process your local payment, online payment, e-wallet, or bank transfers; (2) regulatory authorities if required by law; and (3) our customer support team, who access your data only to help you.
Data security and encryption on gerakan
We at gerakan use industry-standard encryption for all data transmission. When you log into gerakan or make a deposit, your connection is encrypted using TLS (Transport Layer Security). Your password is hashed—we store a mathematical fingerprint, not the password itself. If our password database were compromised, attackers could not recover your actual password.
Our servers maintain strict access controls. Our support team cannot view your password. Our engineering team cannot access your payment information without explicit authorization. We apply the principle of least privilege—each employee has access only to the data they need to do their job.
We perform regular security audits and penetration testing to identify vulnerabilities. If we discover a data breach, we notify affected users within a reasonable timeframe and explain what information was accessed.
Cookies and local storage on gerakan
We use cookies to maintain your login session on gerakan. When you log in, we set a session cookie that expires after a period of inactivity. This cookie contains only your account ID and session timestamp—no sensitive information. You can delete this cookie anytime by logging out or clearing your browser's cookie storage.
We may store non-sensitive preferences locally on your device—such as your preferred language, theme selection, or last-viewed fixture. These local storage items contain no identity or payment information. You can clear them anytime through your browser settings.
We do not use advertising cookies or third-party tracking cookies. We do not integrate with social media trackers like Facebook Pixel or Google Analytics that follow you across websites.
Third-party processors and data location
We at gerakan use third-party payment processors to handle deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers. These processors may store your payment information on their servers, which may be located outside your country. Your payment information is handled according to their privacy policies, which we do not control. When you deposit, you agree to their data handling practices.
Our gerakan servers may be located outside your jurisdiction. Your data may be transferred across borders to support platform operations. By using gerakan, you consent to this data transfer. If you do not agree, you should not use our platform.
Your rights regarding your gerakan data
We at gerakan give you rights over your personal data. You can request a copy of all data we hold about you—your identity information, payment records, and activity history. You can request that we correct inaccurate information. You can request that we delete your account and associated data, subject to legal retention requirements (we must keep payment records for regulatory compliance).
To exercise these rights, contact our support team through your gerakan account settings. Submit a request in writing (email preferred) stating your account ID and which right you wish to exercise. We will respond within a reasonable timeframe, typically within a few business days. If your request requires investigation or involves sensitive data, we may take longer.
Children and account eligibility
We at gerakan do not knowingly collect data from users under the age allowed by law in their jurisdiction. If your local law prohibits users under age 18 from accessing online gaming, we do not service accounts for users under 18. If you discover that a child has opened a gerakan account, contact our support team immediately and we will investigate.
Changes to our privacy policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by email or through your gerakan account. If you disagree with the updated policy, you can close your account anytime. Continued use of gerakan after policy changes constitutes acceptance of the updated policy.
Contact us about your privacy
If you have questions about this privacy policy, concerns about how we handle your data, or wish to exercise your rights, contact our English-language support team. You can reach us through chat, email, or phone from your gerakan account settings. We respond to privacy inquiries within a few business days during working hours.
Our support team can explain how your specific data is used, help you review your information, process requests to correct or delete data, and escalate concerns to our data protection officer if necessary. If you believe we have violated your privacy rights, you may also file a complaint with your local data protection authority.
We at gerakan take privacy seriously and are committed to protecting your information while delivering our platform for football betting on Liga 1, Piala Indonesia, Piala AFF, Champions League, and live-dealer games. Your trust is fundamental to our service.